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Sales System Development & CRM Implementation
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2 ways to REVOLUTIONISE the way you sell!
1. SALES SYSTEM DEVELOPMENT & CRM IMPLEMENTATION
Understand your current sales processes and systems.
Before we look at making any changes to the way your business sells, the first place we start looking is at your existing sales steps and processes. This is normally done in a team session to explain what we are looking to achieve and to find out what the best sales people are saying and doing already. We also use this time to break down each of the conversion steps/touches in the process.
Introduce our four step sales training process and how to sell more without being pushy.
We will teach you the four simple steps to building better relationships with your customers, converting more sales, and boosting repeat business. You don't have to be a slick sales person to be good at selling - you just need the desire to HELP your customers get what they need.
Write a sales system based on the sales training principles matched up with what already works.
The next part in the process is to define each of the individual conversion points and write an easy-to-follow sales system. A typical sales system includes the sales techniques including scripts, workbooks, templates, supporting material, etc that the team can follow. This also provides the foundation for your future recruitment and training systems. A good sales system gives you the ability to have a 'birds eye' understanding of each lead's progress so that you can monitor how they are progressing through out your sales funnel. This system can also be integrated into your existing CRM (Customer Relationship Management) system or a new one that we can help build with you if required.
Train the system.
Once the system has been written and tested, we then train your entire team to commence implementation.
Measure the system.
Like everything in marketing and selling, we need to make sure we put necessary steps in place to track and measure the system's effectiveness.
Tune the system.
All systems in your business should be reviewed constantly and tweaked along the way to ensure they remain valid and effective, but also relative and up-to-date with all your products and services.
2. TRAINING & COACHING
We can teach you how to build a successful sales approach and how to systemise your selling process to get greater returns from all members of your team without having to become pushy sales people.
As part of our on-going training, coaching and monitoring programme we work closely with sales people to teach helpful closing and objection handling techniques. In addition we also offer insight and training on how to recognise different personality types and use them to your advantage when selling and managing sales people.
Click here to find out more about what we cover in our Sales Training sessions.