Sales Management Support & Coaching
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Help your sales managers become better leaders, coaches and performance drivers

Being a strong salesperson does not automatically prepare someone to lead a sales team.

The role requires a different set of skills: setting expectations, coaching individuals, reviewing pipelines, forecasting, managing performance and creating accountability – while still keeping the team motivated and focused.

We provide practical coaching and hands-on support that helps sales managers build the structure, confidence and leadership capability to improve performance across the team.

What is Sales Management Support & Coaching?

Sales management coaching combines individual leadership development with practical support for the systems and rhythms needed to run a high-performing sales team.

It is not about giving managers another layer of theory. It is about helping them handle real people, real pipelines and real performance challenges more effectively.

For some businesses, we can also provide additional sales leadership support while an internal manager is developing or where dedicated expertise is not yet available.

Our approach

We tailor support to the manager’s experience, team structure and business priorities.

Our process typically includes:

  • Clarifying the manager’s role, expectations and priorities
  • Reviewing team structure, performance and sales systems
  • Identifying leadership strengths and development areas
  • Establishing practical management rhythms
  • Coaching through current people and pipeline challenges
  • Developing tools for meetings, performance reviews and one-to-one coaching
  • Defining meaningful sales KPIs and performance metrics
  • Developing scorecards that provide visibility and support accountability
  • Setting fair, achievable sales targets aligned with wider business goals
  • Reviewing or developing remuneration, commission and incentive structures that reward the right behaviours and commercial outcomes
  • Supporting forecasting, recruitment and onboarding where required
  • Measuring progress and gradually building internal capability

What we can help with

One-to-one sales coaching

Running useful conversations that build self-awareness, ownership and capability.

Sales meetings and pipeline reviews

Creating focused meetings that lead to decisions and action.

KPIs, scorecards and accountability

Setting clear expectations and following performance without micromanagement.

Forecasting and pipeline management

Building a more disciplined and evidence-based view of future revenue.

Performance conversations

Addressing issues early, fairly and constructively.

Recruitment and onboarding

Selecting suitable salespeople and helping them become effective sooner.

Sales leadership structure

Establishing the processes, tools and cadence that support continual improvement.

Is this right for your business?

This service may be right for you if:

  • A successful salesperson has recently moved into management
  • Your sales manager has had little formal leadership support
  • Sales meetings lack focus or accountability
  • Forecasting and pipeline reviews are inconsistent
  • Performance issues are avoided or addressed too late
  • Managers spend too much time solving problems for the team
  • You need help defining a sales role and recruiting the right person
  • You struggle to assess whether candidates have the right sales capability, attitude and personality for your business
  • Your recruitment and onboarding process needs greater structure
  • The business owner is still carrying most sales leadership responsibilities
  • You need experienced support without appointing a full-time sales leader

The outcomes you can expect

  • More confident and capable sales managers
  • Better coaching and one-to-one conversations
  • Clearer expectations and accountability
  • More productive sales meetings
  • Improved pipeline discipline and forecasting
  • Earlier, more constructive performance management
  • Experienced guidance and a trusted sounding board when recruiting salespeople
  • Greater confidence assessing candidates and making hiring decisions
  • Stronger onboarding and development of salespeople
  • A team that improves without relying on the business owner

Why HHB?

We understand both sides of sales management: developing people and building the system around them.

Our coaching is grounded in the manager’s real workload, team and commercial priorities. We can help with a difficult conversation one week and improve the reporting or meeting structure behind it the next.

The goal is not to make managers dependent on an external coach. It is to build their confidence and capability so they can lead continual improvement themselves.

Our Services

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What our client’s about us

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Aroha Dean profile picture
Aroha Dean
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Really enjoyed the sales training with Gareth. It was really informative, practical, and there were so many little gold nuggets I’ve taken away that I can actually put into practice straight away. Gareth made it easy to engage with and kept things really relatable. There is always something new to learn or refresh the memory when it comes to sales. Highly recommend!! 🤗
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Matt Avery profile picture
Matt Avery
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Holloways have been great for us, really helping us build our business and presence. Gareth looks after us well, his knowledge is exceptional. Holloways are a one stop shop and nothing is ever an issue.
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Dallas Vince profile picture
Dallas Vince
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Great team to deal with, fast, efficient, friendly and would recommended this team highly
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Gregg Somerville profile picture
Gregg Somerville
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We have engaged Steffan to support our sales training, both in developing the training materials and in delivering them to our sales team. His style is well received, and the team consistently responds positively to his approach. As a result, we continue to invite him back each year to contribute to our sales conferences.
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Kris Burns profile picture
Kris Burns
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I’ve been receiving sales coaching from Steffan for over a year now, and the impact has been huge. As a relatively new member to the sales world, I’ve really valued his ability to simplify complex situations and help me build confidence when dealing with tricky client scenarios. Steffan has a fantastic approach, calm, clear, and always full of practical solutions. No matter the challenge, he seems to have an answer that works. His coaching has helped me streamline my process, grow my confidence, and get results. Highly recommend to anyone wanting to level up their sales game!
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Jason Tidmarsh profile picture
Jason Tidmarsh
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Working with Steff and his talented team at Holloway Hudson Burgess over the last 5 years has given us a proven and consistent approach to our sales and marketing efforts within both B2B and B2C.
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Anthony Cross profile picture
Anthony Cross
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I first met Steffan in a sales presentation over 10 years ago, and we were so impressed that he and his team at Holloway, Hudson, Burgess have been our marketing and sales consultants ever since. Their approach is based first on building trust, and it’s been a winning formula for our business, and our 50+ dealers spread around Australia and New Zealand.
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David Baigent profile picture
David Baigent
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Top combination of Holloway flair and obviously down-to-earth management. I'd recommend them to any business looking to grow.
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NJ K profile picture
NJ K
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Very professional outfit , great strategies and a real understanding of results. Highly recommended.

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